{"id":37916,"date":"2026-01-05T18:18:58","date_gmt":"2026-01-05T09:18:58","guid":{"rendered":"https:\/\/platanosjapon.com\/?page_id=37916"},"modified":"2026-01-05T18:51:08","modified_gmt":"2026-01-05T09:51:08","slug":"missed-delivery","status":"publish","type":"page","link":"https:\/\/platanosjapon.com\/ja\/missed-delivery\/","title":{"rendered":"Missed Delivery"},"content":{"rendered":"<section class=\"section\" id=\"section_1869398891\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1840726019\">\n\n\t<div id=\"col-810601285\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<div class=\"row align-middle\"  id=\"row-588666357\">\n\n\t<div id=\"col-726675102\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n  <div class=\"banner has-hover is-full-height\" id=\"banner-1901447973\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"519\" height=\"1024\" src=\"https:\/\/platanosjapon.com\/wp-content\/uploads\/2026\/01\/Kuroneko-Yamato-1b-519x1024.png\" class=\"bg attachment-large size-large\" alt=\"\" title=\"\">                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1901447973 {\n  padding-top: 99.99%;\n  background-color: rgb(255, 255, 255);\n}\n#banner-1901447973 .banner-bg img {\n  object-position: 50% 0%;\n}\n@media (min-width:550px) {\n  #banner-1901447973 {\n    padding-top: 100%;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1072136836\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n  <div class=\"banner has-hover\" id=\"banner-926020191\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"519\" height=\"1024\" src=\"https:\/\/platanosjapon.com\/wp-content\/uploads\/2026\/01\/Kuroneko-Yamato-2b-519x1024.png\" class=\"bg attachment-large size-large\" alt=\"\" title=\"\">                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-926020191 {\n  padding-top: 99.99%;\n  background-color: rgb(255, 255, 255);\n}\n#banner-926020191 .banner-bg img {\n  object-position: 54% 0%;\n}\n@media (min-width:550px) {\n  #banner-926020191 {\n    padding-top: 150%;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<h2 data-start=\"149\" data-end=\"218\"><span style=\"color: #000000;\">Missed your Yamato delivery? Use the yellow notice in your mailbox<\/span><\/h2>\n<p data-start=\"220\" data-end=\"353\"><span style=\"color: #000000;\">When Yamato tries to deliver and nobody can receive it, they leave a <strong data-start=\"289\" data-end=\"336\">yellow \u201cAttempted Delivery Notice\u201d (\u3054\u4e0d\u5728\u9023\u7d61\u7968)<\/strong> in your mailbox.<\/span><\/p>\n<p data-start=\"355\" data-end=\"440\"><span style=\"color: #000000;\">You\u2019ll use this ticket to request a <strong data-start=\"391\" data-end=\"412\">re-delivery (\u518d\u914d\u9054)<\/strong> or <strong data-start=\"416\" data-end=\"427\">pick up<\/strong> your parcel.<\/span><\/p>\n<hr data-start=\"442\" data-end=\"445\" \/>\n<h1 data-start=\"447\" data-end=\"496\"><span style=\"color: #000000;\">1) How to read the yellow ticket (Numbers 1\u201311)<\/span><\/h1>\n<h2 data-start=\"498\" data-end=\"543\"><span style=\"color: #000000;\">Front side (the \u201cmain\u201d side) \u2014 Numbers 1\u20134<\/span><\/h2>\n<p data-start=\"545\" data-end=\"642\"><span style=\"color: #000000;\"><strong data-start=\"545\" data-end=\"581\">\u2460 Recipient name (\u304a\u5c4a\u3051\u5148\u30fb\u3054\u8a2a\u554f\u5148\u69d8 \u6c0f\u540d)<\/strong><\/span><br data-start=\"581\" data-end=\"584\" \/><span style=\"color: #000000;\">This is the name of the person Yamato tried to deliver to.<\/span><\/p>\n<p data-start=\"644\" data-end=\"712\"><span style=\"color: #000000;\"><strong data-start=\"644\" data-end=\"662\">\u2461 Sender (\u69d8\u304b\u3089)<\/strong><\/span><br data-start=\"662\" data-end=\"665\" \/><span style=\"color: #000000;\">This shows who the parcel is from (the sender).<\/span><\/p>\n<p data-start=\"714\" data-end=\"817\"><span style=\"color: #000000;\"><strong data-start=\"714\" data-end=\"754\">\u2462 Delivery result \/ reason (\u914d\u9054\u72b6\u6cc1\u30fb\u7406\u7531)<\/strong><\/span><br data-start=\"754\" data-end=\"757\" \/><span style=\"color: #000000;\">This section shows what happened, with checkboxes such as:<\/span><\/p>\n<ul data-start=\"818\" data-end=\"1004\">\n<li data-start=\"818\" data-end=\"850\">\n<p data-start=\"820\" data-end=\"850\"><span style=\"color: #000000;\">Delivery \/ Pick up (\u914d\u9054 \/ \u96c6\u8377)<\/span><\/p>\n<\/li>\n<li data-start=\"851\" data-end=\"897\">\n<p data-start=\"853\" data-end=\"897\"><span style=\"color: #000000;\">Delivered to Delivery Box (\u5b85\u914d\u30dc\u30c3\u30af\u30b9\u306b\u304a\u5c4a\u3051\u3057\u307e\u3057\u305f)<\/span><\/p>\n<\/li>\n<li data-start=\"898\" data-end=\"1004\">\n<p data-start=\"900\" data-end=\"1004\"><span style=\"color: #000000;\">Unable to deliver (\u6301\u3061\u623b\u308a\u307e\u3057\u305f) and the reason (example: no space, cannot enter building, bad weather, etc.)<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1006\" data-end=\"1130\"><span style=\"color: #000000;\"><strong data-start=\"1006\" data-end=\"1073\">\u2463 Parcel type \/ temperature \/ payment \/ item category (\u7a2e\u5225\u30fb\u54c1\u540d\u306a\u3069)<\/strong><\/span><br data-start=\"1073\" data-end=\"1076\" \/><span style=\"color: #000000;\">This tells you what kind of shipment it is, such as:<\/span><\/p>\n<ul data-start=\"1131\" data-end=\"1275\">\n<li data-start=\"1131\" data-end=\"1173\">\n<p data-start=\"1133\" data-end=\"1173\"><span style=\"color: #000000;\">Regular (\u5b85\u6025\u4fbf \/ EAZY) or Cool (\u51b7\u8535 \/ \u51b7\u51cd)<\/span><\/p>\n<\/li>\n<li data-start=\"1174\" data-end=\"1225\">\n<p data-start=\"1176\" data-end=\"1225\"><span style=\"color: #000000;\">Cash on delivery \/ Collect (\u30b3\u30ec\u30af\u30c8) if applicable<\/span><\/p>\n<\/li>\n<li data-start=\"1226\" data-end=\"1275\">\n<p data-start=\"1228\" data-end=\"1275\"><span style=\"color: #000000;\">Item category (food, clothing, documents, etc.)<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1277\" data-end=\"1280\" \/>\n<h2 data-start=\"1282\" data-end=\"1309\"><span style=\"color: #000000;\">Back side \u2014 Numbers 5\u201311<\/span><\/h2>\n<p data-start=\"1311\" data-end=\"1468\"><span style=\"color: #000000;\"><strong data-start=\"1311\" data-end=\"1367\">\u2464 Handling office area (information area at the top)<\/strong><\/span><br data-start=\"1367\" data-end=\"1370\" \/><span style=\"color: #000000;\">This area is used for handling details (sometimes it may look partly blank depending on printing).<\/span><\/p>\n<p data-start=\"1470\" data-end=\"1566\"><span style=\"color: #000000;\"><strong data-start=\"1470\" data-end=\"1519\">\u2465 Attempted delivery date &amp; time (\u304a\u5c4a\u3051\u65e5 \/ \u6642\u30fb\u5206)<\/strong><\/span><br data-start=\"1519\" data-end=\"1522\" \/><span style=\"color: #000000;\">The date and time Yamato attempted delivery.<\/span><\/p>\n<p data-start=\"1568\" data-end=\"1692\"><span style=\"color: #000000;\"><strong data-start=\"1568\" data-end=\"1611\">\u2466 Tracking number (\u4f1d\u7968\u756a\u53f7 \/ Tracking No.)<\/strong><\/span><br data-start=\"1611\" data-end=\"1614\" \/><span style=\"color: #000000;\">This is the most important number. You\u2019ll enter it online or tell it by phone.<\/span><\/p>\n<p data-start=\"1694\" data-end=\"1776\"><span style=\"color: #000000;\"><strong data-start=\"1694\" data-end=\"1729\">\u2467 Driver name \/ \ub2f4\ub2f9 line (\u914d\u9054\u62c5\u5f53\u8005)<\/strong><\/span><br data-start=\"1729\" data-end=\"1732\" \/><span style=\"color: #000000;\">Space for the \ub2f4\ub2f9 driver info (may be blank).<\/span><\/p>\n<p data-start=\"1778\" data-end=\"1904\"><span style=\"color: #000000;\"><strong data-start=\"1778\" data-end=\"1822\">\u2468 Re-delivery contact methods (\u518d\u914d\u9054\u53d7\u4ed8\u9023\u7d61\u5148)<\/strong><\/span><br data-start=\"1822\" data-end=\"1825\" \/><span style=\"color: #000000;\">This is the big section that shows <strong data-start=\"1860\" data-end=\"1890\">how to request re-delivery<\/strong>, including:<\/span><\/p>\n<ul data-start=\"1905\" data-end=\"2021\">\n<li data-start=\"1905\" data-end=\"1940\">\n<p data-start=\"1907\" data-end=\"1940\"><span style=\"color: #000000;\">Internet \/ QR \/ LINE (24 hours)<\/span><\/p>\n<\/li>\n<li data-start=\"1941\" data-end=\"1979\">\n<p data-start=\"1943\" data-end=\"1979\"><span style=\"color: #000000;\">Automated phone numbers (24 hours)<\/span><\/p>\n<\/li>\n<li data-start=\"1980\" data-end=\"2021\">\n<p data-start=\"1982\" data-end=\"2021\"><span style=\"color: #000000;\">Driver direct line (usually 8:00\u201319:00)<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2023\" data-end=\"2186\"><span style=\"color: #000000;\"><strong data-start=\"2023\" data-end=\"2070\">\u2469 Pick-up at the Yamato office (\u55b6\u696d\u6240\u3067\u304a\u5f15\u53d6\u306e\u5834\u5408)<\/strong><\/span><br data-start=\"2070\" data-end=\"2073\" \/><span style=\"color: #000000;\">If the customer wants to <strong data-start=\"2098\" data-end=\"2119\">pick up in person<\/strong>, this section shows the <strong data-start=\"2144\" data-end=\"2185\">office name, address, and center code<\/strong>.<\/span><\/p>\n<p data-start=\"2188\" data-end=\"2359\"><span style=\"color: #000000;\"><strong data-start=\"2188\" data-end=\"2248\">\u246a Customer service \/ other inquiries (English available)<\/strong><\/span><br data-start=\"2248\" data-end=\"2251\" \/><span style=\"color: #000000;\">This section shows Yamato contact numbers, including an <strong data-start=\"2307\" data-end=\"2331\">English support line<\/strong> (if printed on the ticket).<\/span><\/p>\n<hr data-start=\"2361\" data-end=\"2364\" \/>\n<h1 data-start=\"2366\" data-end=\"2422\"><span style=\"color: #000000;\">2) How to request a new delivery (Re-delivery options)<\/span><\/h1>\n<p data-start=\"2424\" data-end=\"2533\"><span style=\"color: #000000;\">Below are the options customers can use. I\u2019ll show you the same instructions in <strong data-start=\"2504\" data-end=\"2516\">Japanese, <\/strong><strong data-start=\"2521\" data-end=\"2532\">English and Spanish<\/strong>.<\/span><\/p>\n<hr data-start=\"2535\" data-end=\"2538\" \/>\n<h2 data-start=\"2540\" data-end=\"2553\"><span style=\"color: #000000;\">\u65e5\u672c\u8a9e\uff08\u304a\u5ba2\u69d8\u5411\u3051\uff09<\/span><\/h2>\n<h3 data-start=\"2555\" data-end=\"2569\"><span style=\"color: #000000;\">\u518d\u914d\u9054\u3092\u4f9d\u983c\u3059\u308b\u524d\u306b<\/span><\/h3>\n<ol data-start=\"2570\" data-end=\"2698\">\n<li data-start=\"2570\" data-end=\"2609\">\n<p data-start=\"2573\" data-end=\"2609\"><span style=\"color: #000000;\">\u30dd\u30b9\u30c8\u306b\u5165\u3063\u3066\u3044\u308b**\u9ec4\u8272\u3044\u300c\u3054\u4e0d\u5728\u9023\u7d61\u7968\u300d**\u3092\u7528\u610f\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<\/li>\n<li data-start=\"2610\" data-end=\"2651\">\n<p data-start=\"2613\" data-end=\"2651\"><span style=\"color: #000000;\">\u88cf\u9762\u306e <strong data-start=\"2617\" data-end=\"2641\">\u2466 \u4f1d\u7968\u756a\u53f7\uff08Tracking No.\uff09<\/strong> \u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/span><\/p>\n<\/li>\n<li data-start=\"2652\" data-end=\"2698\">\n<p data-start=\"2655\" data-end=\"2698\"><span style=\"color: #000000;\">\u3067\u304d\u308b\u3060\u3051\u65e9\u304f\u518d\u914d\u9054\u3092\u4f9d\u983c\u3057\u3066\u304f\u3060\u3055\u3044\uff08\u4fdd\u7ba1\u671f\u9650\u3092\u904e\u304e\u308b\u3068\u8fd4\u9001\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\uff09\u3002<\/span><\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"2700\" data-end=\"2703\" \/>\n<h3 data-start=\"2705\" data-end=\"2724\"><span style=\"color: #000000;\">\u518d\u914d\u9054\u306e\u4f9d\u983c\u65b9\u6cd5\uff08\u304a\u3059\u3059\u3081\u9806\uff09<\/span><\/h3>\n<p data-start=\"2726\" data-end=\"2756\"><span style=\"color: #000000;\"><strong data-start=\"2726\" data-end=\"2754\">A) QR\u30b3\u30fc\u30c9 \/ \u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\uff0824\u6642\u9593\uff09<\/strong><\/span><\/p>\n<ul data-start=\"2757\" data-end=\"2837\">\n<li data-start=\"2757\" data-end=\"2800\">\n<p data-start=\"2759\" data-end=\"2800\"><span style=\"color: #000000;\">\u88cf\u9762\u4e0a\u90e8\u306eQR\u30b3\u30fc\u30c9\u3092\u30b9\u30de\u30db\u3067\u8aad\u307f\u53d6\u308a\u307e\u3059\uff08\u300c\u518d\u914d\u9054\u306f\u3053\u3053\u304b\u3089\uff01\u300d\u306e\u3068\u3053\u308d\uff09\u3002<\/span><\/p>\n<\/li>\n<li data-start=\"2801\" data-end=\"2837\">\n<p data-start=\"2803\" data-end=\"2837\"><span style=\"color: #000000;\">\u753b\u9762\u306e\u6848\u5185\u306b\u6cbf\u3063\u3066\u3001<strong data-start=\"2813\" data-end=\"2822\">\u2466\u4f1d\u7968\u756a\u53f7<\/strong>\u3092\u5165\u529b\u3057\u3001\u5e0c\u671b\u65e5\u6642\u3092\u9078\u3073\u307e\u3059\u3002<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2839\" data-end=\"2858\"><span style=\"color: #000000;\"><strong data-start=\"2839\" data-end=\"2856\">B) LINE\uff0824\u6642\u9593\uff09<\/strong><\/span><\/p>\n<ul data-start=\"2859\" data-end=\"2912\">\n<li data-start=\"2859\" data-end=\"2889\">\n<p data-start=\"2861\" data-end=\"2889\"><span style=\"color: #000000;\">\u88cf\u9762\u306e\u6848\u5185\u3069\u304a\u308a\u3001LINE\u304b\u3089\u518d\u914d\u9054\u4f9d\u983c\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<\/li>\n<li data-start=\"2890\" data-end=\"2912\">\n<p data-start=\"2892\" data-end=\"2912\"><span style=\"color: #000000;\">\u753b\u9762\u306e\u6848\u5185\u306b\u6cbf\u3063\u3066\u3001\u5e0c\u671b\u65e5\u6642\u3092\u9078\u3073\u307e\u3059\u3002<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2914\" data-end=\"2942\"><span style=\"color: #000000;\"><strong data-start=\"2914\" data-end=\"2934\">C) \u81ea\u52d5\u97f3\u58f0\uff0824\u6642\u9593\uff09\u306b\u96fb\u8a71<\/strong>\uff08\u2468\u306b\u8a18\u8f09\uff09<\/span><\/p>\n<ul data-start=\"2943\" data-end=\"3055\">\n<li data-start=\"2943\" data-end=\"2968\">\n<p data-start=\"2945\" data-end=\"2968\"><span style=\"color: #000000;\">\u56fa\u5b9a\u96fb\u8a71\uff1a0120-24-9625\uff08\u7121\u6599\uff09<\/span><\/p>\n<\/li>\n<li data-start=\"2969\" data-end=\"2992\">\n<p data-start=\"2971\" data-end=\"2992\"><span style=\"color: #000000;\">\u643a\u5e2f\uff1a0570-08-9625\uff08\u6709\u6599\uff09<\/span><\/p>\n<\/li>\n<li data-start=\"2993\" data-end=\"3055\">\n<p data-start=\"2995\" data-end=\"3055\"><span style=\"color: #000000;\">050 IP\u96fb\u8a71\uff1a050-3786-9625\uff08\u6709\u6599\uff09<\/span><br data-start=\"3021\" data-end=\"3024\" \/><span style=\"color: #000000;\">\u203b \u97f3\u58f0\u6848\u5185\u3067 <strong data-start=\"3032\" data-end=\"3041\">\u2466\u4f1d\u7968\u756a\u53f7<\/strong> \u3068\u5e0c\u671b\u6642\u9593\u5e2f\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3057\" data-end=\"3091\"><span style=\"color: #000000;\"><strong data-start=\"3057\" data-end=\"3089\">D) \u30c9\u30e9\u30a4\u30d0\u30fc\u76f4\u901a\u306b\u96fb\u8a71\uff08\u901a\u5e38 8:00\u201319:00\uff09<\/strong><\/span><\/p>\n<ul data-start=\"3092\" data-end=\"3175\">\n<li data-start=\"3092\" data-end=\"3130\">\n<p data-start=\"3094\" data-end=\"3130\"><span style=\"color: #000000;\">\u88cf\u9762\u306e\u300c\u62c5\u5f53\u30c9\u30e9\u30a4\u30d0\u30fc\u76f4\u901a\u300d\u306b\u96fb\u8a71\u3057\u307e\u3059\uff08\u756a\u53f7\u306f\u7968\u3054\u3068\u306b\u9055\u3044\u307e\u3059\uff09\u3002<\/span><\/p>\n<\/li>\n<li data-start=\"3131\" data-end=\"3175\">\n<p data-start=\"3133\" data-end=\"3175\"><span style=\"color: #000000;\">\u3059\u3050\u306b\u53d7\u3051\u53d6\u308c\u308b\u65e5\u6642\u3092\u76f8\u8ac7\u3067\u304d\u307e\u3059\u3002<\/span><br data-start=\"3151\" data-end=\"3154\" \/><span style=\"color: #000000;\">\u203b \u904b\u8ee2\u4e2d\u306a\u3069\u3067\u51fa\u3089\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3177\" data-end=\"3197\"><span style=\"color: #000000;\"><strong data-start=\"3177\" data-end=\"3195\">E) \u55b6\u696d\u6240\u3067\u53d7\u3051\u53d6\u308a\uff08\u2469\uff09<\/strong><\/span><\/p>\n<ul data-start=\"3198\" data-end=\"3277\">\n<li data-start=\"3198\" data-end=\"3234\">\n<p data-start=\"3200\" data-end=\"3234\"><span style=\"color: #000000;\">\u88cf\u9762\u306e\u55b6\u696d\u6240\u60c5\u5831\uff08\u55b6\u696d\u6240\u540d\u30fb\u4f4f\u6240\u30fb\u30bb\u30f3\u30bf\u30fc\u30b3\u30fc\u30c9\uff09\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/span><\/p>\n<\/li>\n<li data-start=\"3235\" data-end=\"3277\">\n<p data-start=\"3237\" data-end=\"3277\"><span style=\"color: #000000;\">\u53d7\u3051\u53d6\u308a\u65b9\u6cd5\u306f\u7968\u306e\u6848\u5185\u306b\u5f93\u3044\u3001\u5fc5\u8981\u306a\u3082\u306e\uff08\u672c\u4eba\u78ba\u8a8d\u66f8\u985e\u306a\u3069\uff09\u3092\u6301\u53c2\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3279\" data-end=\"3282\" \/>\n<h3 data-start=\"3284\" data-end=\"3302\"><span style=\"color: #000000;\">\u690d\u7269\uff08\u9752\u679c\uff09\u306e\u304a\u5ba2\u69d8\u3078\u306e\u6ce8\u610f<\/span><\/h3>\n<p data-start=\"3303\" data-end=\"3387\"><span style=\"color: #000000;\">\u9752\u679c\u306f\u9bae\u5ea6\u304c\u5927\u4e8b\u306a\u306e\u3067\u3001\u53ef\u80fd\u306a\u3089<strong data-start=\"3319\" data-end=\"3328\">\u6700\u77ed\u306e\u65e5\u6642<\/strong>\u3067\u518d\u914d\u9054\u3092\u4f9d\u983c\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/span><br data-start=\"3342\" data-end=\"3345\" \/><span style=\"color: #000000;\">\u3082\u3057\u53d7\u3051\u53d6\u308a\u304c\u96e3\u3057\u3044\u5834\u5408\u306f\u3001\u5f53\u5e97\uff08Platanos Japon\uff09\u306b\u3082\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<p data-start=\"3389\" data-end=\"3490\"><span style=\"color: #000000;\">\uff08WhatsApp \u9023\u7d61\u7528\u30b3\u30d4\u30da\u4f8b\u30fb1\u884c\uff09<\/span><br data-start=\"3410\" data-end=\"3413\" \/><span style=\"color: #000000;\"><code data-start=\"3413\" data-end=\"3490\">I missed my Yamato delivery. My tracking number is ________. Please advise.<\/code><\/span><\/p>\n<hr data-start=\"3492\" data-end=\"3495\" \/>\n<h2 data-start=\"3497\" data-end=\"3523\"><span style=\"color: #000000;\">English (for customers)<\/span><\/h2>\n<h3 data-start=\"3525\" data-end=\"3559\"><span style=\"color: #000000;\">Before you request re-delivery<\/span><\/h3>\n<ol data-start=\"3560\" data-end=\"3793\">\n<li data-start=\"3560\" data-end=\"3638\">\n<p data-start=\"3563\" data-end=\"3638\"><span style=\"color: #000000;\">Take the <strong data-start=\"3572\" data-end=\"3617\">yellow Yamato \u201cAttempted Delivery Notice\u201d<\/strong> from your mailbox.<\/span><\/p>\n<\/li>\n<li data-start=\"3639\" data-end=\"3690\">\n<p data-start=\"3642\" data-end=\"3690\"><span style=\"color: #000000;\">Find <strong data-start=\"3647\" data-end=\"3675\">\u2466 Tracking Number (\u4f1d\u7968\u756a\u53f7)<\/strong> on the back.<\/span><\/p>\n<\/li>\n<li data-start=\"3691\" data-end=\"3793\">\n<p data-start=\"3694\" data-end=\"3793\"><span style=\"color: #000000;\">Request re-delivery <strong data-start=\"3714\" data-end=\"3737\">as soon as possible<\/strong> (parcels may be returned after a short holding period).<\/span><\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"3795\" data-end=\"3798\" \/>\n<h3 data-start=\"3800\" data-end=\"3851\"><span style=\"color: #000000;\">Ways to request re-delivery (recommended order)<\/span><\/h3>\n<p data-start=\"3853\" data-end=\"3891\"><span style=\"color: #000000;\"><strong data-start=\"3853\" data-end=\"3889\">A) QR code \/ Internet (24 hours)<\/strong><\/span><\/p>\n<ul data-start=\"3892\" data-end=\"4030\">\n<li data-start=\"3892\" data-end=\"3944\">\n<p data-start=\"3894\" data-end=\"3944\"><span style=\"color: #000000;\">Scan the QR code on the back (near \u201c\u518d\u914d\u9054\u306f\u3053\u3053\u304b\u3089\uff01\u201d).<\/span><\/p>\n<\/li>\n<li data-start=\"3945\" data-end=\"4030\">\n<p data-start=\"3947\" data-end=\"4030\"><span style=\"color: #000000;\">Follow the steps, enter <strong data-start=\"3971\" data-end=\"3992\">\u2466 Tracking Number<\/strong>, and select your preferred date\/time.<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4032\" data-end=\"4056\"><span style=\"color: #000000;\"><strong data-start=\"4032\" data-end=\"4054\">B) LINE (24 hours)<\/strong><\/span><\/p>\n<ul data-start=\"4057\" data-end=\"4160\">\n<li data-start=\"4057\" data-end=\"4113\">\n<p data-start=\"4059\" data-end=\"4113\"><span style=\"color: #000000;\">Use the LINE option shown on the back of the ticket.<\/span><\/p>\n<\/li>\n<li data-start=\"4114\" data-end=\"4160\">\n<p data-start=\"4116\" data-end=\"4160\"><span style=\"color: #000000;\">Follow the prompts to choose your date\/time.<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4162\" data-end=\"4230\"><span style=\"color: #000000;\"><strong data-start=\"4162\" data-end=\"4203\">C) Automated phone service (24 hours)<\/strong> (shown in section <strong data-start=\"4222\" data-end=\"4227\">\u2468<\/strong>)<\/span><\/p>\n<ul data-start=\"4231\" data-end=\"4424\">\n<li data-start=\"4231\" data-end=\"4269\">\n<p data-start=\"4233\" data-end=\"4269\"><span style=\"color: #000000;\">Landline: 0120-24-9625 (toll-free)<\/span><\/p>\n<\/li>\n<li data-start=\"4270\" data-end=\"4304\">\n<p data-start=\"4272\" data-end=\"4304\"><span style=\"color: #000000;\">Mobile: 0570-08-9625 (charged)<\/span><\/p>\n<\/li>\n<li data-start=\"4305\" data-end=\"4424\">\n<p data-start=\"4307\" data-end=\"4424\"><span style=\"color: #000000;\">050 IP phone: 050-3786-9625 (charged)<\/span><br data-start=\"4344\" data-end=\"4347\" \/><span style=\"color: #000000;\">You will enter <strong data-start=\"4362\" data-end=\"4383\">\u2466 Tracking Number<\/strong> and select a time slot by voice prompts.<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4426\" data-end=\"4480\"><span style=\"color: #000000;\"><strong data-start=\"4426\" data-end=\"4478\">D) Call the driver directly (usually 8:00\u201319:00)<\/strong><\/span><\/p>\n<ul data-start=\"4481\" data-end=\"4679\">\n<li data-start=\"4481\" data-end=\"4564\">\n<p data-start=\"4483\" data-end=\"4564\"><span style=\"color: #000000;\">The ticket shows a \u201cDriver Direct\u201d number (it can be different on each ticket).<\/span><\/p>\n<\/li>\n<li data-start=\"4565\" data-end=\"4679\">\n<p data-start=\"4567\" data-end=\"4679\"><span style=\"color: #000000;\">This is often the fastest way to coordinate a same-day\/next-day delivery.<\/span><br data-start=\"4640\" data-end=\"4643\" \/><span style=\"color: #000000;\">(They may not answer while driving.)<\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4681\" data-end=\"4734\"><span style=\"color: #000000;\"><strong data-start=\"4681\" data-end=\"4716\">E) Pick up at the Yamato office<\/strong> (section <strong data-start=\"4726\" data-end=\"4731\">\u2469<\/strong>)<\/span><\/p>\n<ul data-start=\"4735\" data-end=\"4848\">\n<li data-start=\"4735\" data-end=\"4795\">\n<p data-start=\"4737\" data-end=\"4795\"><span style=\"color: #000000;\">Check the office name\/address\/center code on the ticket.<\/span><\/p>\n<\/li>\n<li data-start=\"4796\" data-end=\"4848\">\n<p data-start=\"4798\" data-end=\"4848\"><span style=\"color: #000000;\">Follow the instructions and bring any required ID.<\/span><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"4850\" data-end=\"4853\" \/>\n<h3 data-start=\"4855\" data-end=\"4891\"><span style=\"color: #000000;\">Note for fresh produce customers<\/span><\/h3>\n<p data-start=\"4892\" data-end=\"5058\"><span style=\"color: #000000;\">Fresh produce is time-sensitive, so please choose the <strong data-start=\"4946\" data-end=\"4985\">earliest available re-delivery time<\/strong>. <\/span><span style=\"color: #000000;\">If you cannot receive it soon, contact Platanos Japon so we can help.<\/span><\/p>\n<h2 data-start=\"0\" data-end=\"26\">Espa\u00f1ol (para clientes)<\/h2>\n<h3 data-start=\"28\" data-end=\"63\">Antes de solicitar la reentrega<\/h3>\n<ol data-start=\"64\" data-end=\"360\">\n<li data-start=\"64\" data-end=\"152\">\n<p data-start=\"67\" data-end=\"152\">Saque de su buz\u00f3n el aviso amarillo de Yamato \u201cAttempted Delivery Notice\u201d (\u3054\u4e0d\u5728\u9023\u7d61\u7968).<\/p>\n<\/li>\n<li data-start=\"153\" data-end=\"243\">\n<p data-start=\"156\" data-end=\"243\">En la parte de atr\u00e1s, busque el <strong data-start=\"188\" data-end=\"240\">\u2466 N\u00famero de seguimiento (\u4f1d\u7968\u756a\u53f7 \/ Tracking Number)<\/strong>.<\/p>\n<\/li>\n<li data-start=\"244\" data-end=\"360\">\n<p data-start=\"247\" data-end=\"360\">Solicite la reentrega lo antes posible (despu\u00e9s de un corto periodo de retenci\u00f3n, el paquete puede ser devuelto).<\/p>\n<\/li>\n<\/ol>\n<hr data-start=\"362\" data-end=\"365\" \/>\n<h3 data-start=\"367\" data-end=\"423\">Formas de solicitar la reentrega (orden recomendado)<\/h3>\n<p data-start=\"425\" data-end=\"465\"><strong data-start=\"425\" data-end=\"463\">A) C\u00f3digo QR \/ Internet (24 horas)<\/strong><\/p>\n<ul data-start=\"466\" data-end=\"626\">\n<li data-start=\"466\" data-end=\"535\">\n<p data-start=\"468\" data-end=\"535\">Escanee el c\u00f3digo QR en la parte de atr\u00e1s (cerca de \u201c\u518d\u914d\u9054\u306f\u3053\u3053\u304b\u3089\uff01\u201d).<\/p>\n<\/li>\n<li data-start=\"536\" data-end=\"626\">\n<p data-start=\"538\" data-end=\"626\">Siga los pasos, ingrese el <strong data-start=\"565\" data-end=\"592\">\u2466 N\u00famero de seguimiento<\/strong>, y elija su fecha\/hora preferida.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"628\" data-end=\"652\"><strong data-start=\"628\" data-end=\"650\">B) LINE (24 horas)<\/strong><\/p>\n<ul data-start=\"653\" data-end=\"774\">\n<li data-start=\"653\" data-end=\"722\">\n<p data-start=\"655\" data-end=\"722\">Use la opci\u00f3n de LINE que aparece en la parte de atr\u00e1s del aviso.<\/p>\n<\/li>\n<li data-start=\"723\" data-end=\"774\">\n<p data-start=\"725\" data-end=\"774\">Siga las instrucciones para elegir su fecha\/hora.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"776\" data-end=\"856\"><strong data-start=\"776\" data-end=\"824\">C) Servicio telef\u00f3nico autom\u00e1tico (24 horas)<\/strong> (aparece en la secci\u00f3n <strong data-start=\"848\" data-end=\"853\">\u2468<\/strong>)<\/p>\n<ul data-start=\"857\" data-end=\"1092\">\n<li data-start=\"857\" data-end=\"899\">\n<p data-start=\"859\" data-end=\"899\">Tel\u00e9fono fijo: 0120-24-9625 (gratuito)<\/p>\n<\/li>\n<li data-start=\"900\" data-end=\"935\">\n<p data-start=\"902\" data-end=\"935\">M\u00f3vil: 0570-08-9625 (con costo)<\/p>\n<\/li>\n<li data-start=\"936\" data-end=\"1092\">\n<p data-start=\"938\" data-end=\"1092\">Tel\u00e9fono IP 050: 050-3786-9625 (con costo)<br data-start=\"980\" data-end=\"983\" \/>Ingresar\u00e1 el <strong data-start=\"996\" data-end=\"1023\">\u2466 N\u00famero de seguimiento<\/strong> y seleccionar\u00e1 una franja horaria siguiendo las indicaciones de voz.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1094\" data-end=\"1160\"><strong data-start=\"1094\" data-end=\"1158\">D) Llamar directamente al conductor (normalmente 8:00\u201319:00)<\/strong><\/p>\n<ul data-start=\"1161\" data-end=\"1383\">\n<li data-start=\"1161\" data-end=\"1240\">\n<p data-start=\"1163\" data-end=\"1240\">El aviso muestra un n\u00famero de \u201cDriver Direct\u201d (puede variar en cada aviso).<\/p>\n<\/li>\n<li data-start=\"1241\" data-end=\"1383\">\n<p data-start=\"1243\" data-end=\"1383\">A menudo es la forma m\u00e1s r\u00e1pida de coordinar una entrega el mismo d\u00eda o al d\u00eda siguiente.<br data-start=\"1332\" data-end=\"1335\" \/>(Es posible que no contesten mientras conducen.)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1385\" data-end=\"1437\"><strong data-start=\"1385\" data-end=\"1435\">E) Recoger en la oficina de Yamato (secci\u00f3n \u2469)<\/strong><\/p>\n<ul data-start=\"1438\" data-end=\"1582\">\n<li data-start=\"1438\" data-end=\"1513\">\n<p data-start=\"1440\" data-end=\"1513\">Revise en el aviso el nombre\/direcci\u00f3n\/c\u00f3digo del centro de la oficina.<\/p>\n<\/li>\n<li data-start=\"1514\" data-end=\"1582\">\n<p data-start=\"1516\" data-end=\"1582\">Siga las instrucciones y lleve cualquier identificaci\u00f3n requerida.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1584\" data-end=\"1587\" \/>\n<h3 data-start=\"1589\" data-end=\"1632\">Nota para clientes de productos frescos<\/h3>\n<p data-start=\"1633\" data-end=\"1834\" data-is-last-node=\"\" data-is-only-node=\"\">Los productos frescos son sensibles al tiempo, as\u00ed que por favor elija la <strong data-start=\"1707\" data-end=\"1744\">reentrega m\u00e1s temprana disponible<\/strong>. Si no puede recibirlo pronto, contacte a <strong data-start=\"1789\" data-end=\"1807\">Platanos Japon<\/strong> para que podamos ayudarle.<\/p>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1869398891 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"iawp_total_views":12,"footnotes":""},"class_list":["post-37916","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/platanosjapon.com\/ja\/wp-json\/wp\/v2\/pages\/37916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/platanosjapon.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/platanosjapon.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/platanosjapon.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/platanosjapon.com\/ja\/wp-json\/wp\/v2\/comments?post=37916"}],"version-history":[{"count":13,"href":"https:\/\/platanosjapon.com\/ja\/wp-json\/wp\/v2\/pages\/37916\/revisions"}],"predecessor-version":[{"id":37934,"href":"https:\/\/platanosjapon.com\/ja\/wp-json\/wp\/v2\/pages\/37916\/revisions\/37934"}],"wp:attachment":[{"href":"https:\/\/platanosjapon.com\/ja\/wp-json\/wp\/v2\/media?parent=37916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}